Returns & Exchanges
At Patagonia Halifax, we stand behind the quality of our gear and offer a straightforward return process to ensure you are completely satisfied with your purchase. Items in new, unworn condition with original tags can be returned or exchanged within 30 days of purchase.
Initiate Your Return
Visit our online returns portal or bring your original receipt to our Halifax storefront to begin the process.
Pack Your Items
Place the unwashed and unworn items back into their original packaging, ensuring all hangtags and labels are securely attached.
Ship or Drop Off
Attach the provided prepaid shipping label to your package and drop it at any authorized courier location, or simply hand it to a team member in-store.
Receive Your Refund
Once our team inspects the returned gear, we will issue a full refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing